Musangano wemazuva maviri we2018 China Satisfaction Annual musangano wakaitirwa muguta rakanaka reHaikou musi waDec 18. Musangano uyu wakatsigirwa nesangano reChina rehutano uye komiti yevashandisi yenyika.Icho chiitiko chegore negore chine dingindira rekuti "Kuendesa Hunhu Kuvimbika uye Kutsvaga Vashandisi 'Kugutsikana".Inotarisira kurumbidza mabhizinesi kana zvigadzirwa zvinozivikanwa uye kugutsikana nevashandisi mukuita kwekuita huwandu hwemhando yekutonga uye kugutsikana kwemushandisi chirongwa.Pamusangano uyu, Linyang Data Concentrator yakahwina zita renyika musika mhando kiredhiti giredhi AA mushandisi kugutsikana chigadzirwa, chinova chimwe chigadzirwa chakahwina rukudzo urwu mushure mekunge Linyang mita yemagetsi yahwina chigadzirwa chekugutsikana nemushandisi wenyika gore rapfuura.
Musangano uyu wakapa iyo 2018 mushandisi kugutsikana bhenji, mushandisi kugutsikana bhizinesi, mushandisi kugutsikana zvigadzirwa.Uyu ndiwo mhedzisiro yekuitwa kweiyo nyika mushandisi kugutsikana chirongwa nesangano reChina chemhando muna 2018 uye yakaongororwa nevechitatu-bato rekuongorora kiredhiti masangano, nyanzvi nevashandisi vemusika uye yakakurudzirwa nesangano rekusimudzira nekuita iyo yenyika musika mhando yechikwereti chekuongorora. uye kuzivikanwa kwemazinga ekugutsikana kwemushandisi, zvichibva pamabhizinesi 'kuzvidira application.
China national customer satisfaction index CNCSI yakaburitswa pamusangano uyu.Nyanzvi dzinoverengeka uye mapurofesa akaita hurukuro pamusoro pemadingindira emhando yemhando, yakanakisa ruzivo rwevatengi uye manejimendi hukama hwevatengi (CRM).Mazhinji makambani akanakisa akagovana ruzivo rwakabudirira mukutora, zvinongedzo, uye activation, kukosha-yakawedzerwa uye kuongorora vashandisi.Kunyangwe paine misiyano pakati pemaindasitiri, bhizinesi rega rega rakanaka rine chinangwa charo chakajeka uye rinogara rakatarisana nezvinodiwa nevatengi kuti vaone kusimudzira kwakasimba kwebhizinesi nekutanga hukama hwekuvimbana pakati pemabhizinesi nevatengi.
Linyang anga akabatanidzwa zvakanyanya muindasitiri yemagetsi emagetsi kwemakore mazhinji.Sechikwata chakasarudzwa, senguva dzose, chichabvuma kutungamirirwa kubva kuvashandisi, hurumende uye nzanga kuti iite basa rehutano, ramba uchifunga pfungwa ye "Unhu hupenyu hweLinyang vanhu".Nekuzvidzora kwakavimbika, Linyang icharamba ichisimudzira purojekiti yekugutsikana kwevatengi, kuvaka mhando yekutenda kwakanaka uye kusimudzira kusimudzira kwakanaka kwemabhizinesi.
Nguva yekutumira: Kurume-05-2020