News - Reset of smart electricity meters and fault analysis and solutions of smart electricity meters

Reset method of smart meters

Multifunctional meters are generally smart meters. Can the smart meters be reset?

Smart electricity meters can be reset, but this needs permission and instructions. So, if the user wants to reset the meter, their own operation is impossible to complete, zeroing is generally to explain the reason, let the power supply company or electricity meter manufacturers to complete the zeroing.

 

Reset electricity meter

The reset can be realized through 485 port by HHU, but the there are limited times for the reset. It should be returned to the factory in case of beyond limitaiton.

1. First, we need to prepare a 485 port to insert it into the AB port

2. Connect the other end of the connecting wire to the two interfaces at the lower right corner of the smart electricity meter.

3, long press the reset button of the electricity meter, ten seconds later you can hear the dripping sound.

4. Connect the smart electricity meter to the computer through the 485 port, reset it with the reset program, and the smart electricity meter is reset successfully.

 

How to reset the IC card multi-functional electricity meter?

Reset card is required for the reset to refund the electricity bill to the card. If it is overdue, supplement needs to be made first.  We should insert the reset card to reset the electricity meter. But the accounts of the electricity meter and reset card should be the same, otherwise it is not allowed.

 

Failure analysis and solution of smart electricity meter

Now the smart meter has successfully replaced the mechanical meter. Although the smart meter is more intelligent than the mechanical meter, the higher technical requirements of the smart meter are required. Therefore, when the smart meter does not work, we can analyze it from the following aspects.

 

Classification of the failure causes of smart electricity meters

 

The installation faults

When smart electricity meters are still at the installation stage, users cannot use electricity due to the disconnection of the relay of the electricity meter, and the power supply department cannot switch on to restore power supply on site, so a new electricity meter needs to be replaced. There are mainly two reasons for this: one possibility is that the metering verification department did not switch on after the test activity or did not give the order for switching on. Another possibility is that the wrong signal shows up during the installation process.

 

Operation Faults

The electricity meters suddenly switch off during operation, mainly because of overload power consumption for long time, which commonly happens in all small businesses and household’s factory. Long time overload operation has a serious effect on the service life of the relay. If the temperature is too high, it is extremely easy to cause fire in overload current.  When it flows through the contact point, the increased heat might continually deteriorate the working environment, and as a result to lead to the disconnection or burning of the built-in relay.

Specifically, you can check whether the following items are intact

1. Check whether the appearance of the electricity meter is damaged or burned, and whether the seal is in good condition;

2. Check whether the display screen of the electricity meter is complete and whether there is any fault such as black screen;

3. Press the button to check whether the clock, time period, voltage, current, phase sequence, power and power factors of the electricity meter are normal.

 

 The remote control fails

Remote control is a big features of smart meters, but sometimes the actual application of the remote control of intelligent control is not very stable, particularly when the meter in a high load, if smart electricity unit within the relay contact deforms, it can affect the influence of the meter reading signals, and when the meter reading is interrupted, we need also check whether the smart electric meter is connected to the Internet network not and the concentrator is not damaged or not etc.

 

 Troubleshooting method of smart electricity meter

Develop on-site service equipment

The most important thing for smart meters is safety and stability. Once there is a cut in the built-in relay in the smart meter, the disposal site cannot switch on, and the solution can only be solved by changing the meter. This leads to lower the actual processing efficiency of smart meters and quality, so with the support of field service equipment, the operator can deal with the problems of relay switching and the unexpected switching of relay on site, without a complicated meter change process, which greatly improves the abilities of scene of the smart meter troubleshooting and on-site service.

Hardware and software reliability design

Under high load operation, the requirement for relay is high. The protection mechanisms should be set for the built-in relay to strict monitor the action principle and action mechanism of relay and to reduce the false alarm signal frequency of relay and ensure that no mis operation and unreliable actions due to changes in environmental factors happen.

 


Post time: May-14-2021